Unified Communications
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With the current boom in communications technologies mainly in the KSA and generally all over the world, alfanar IT choose to bring the number one solution in Unified Communications, Cisco Systems is considered globally with their advanced products as the real execution of Unified Communications with hardly known competition. Cisco IP telephony Voice over Internet Protocol (VoIP) not only change the way people connect but changed coordinate and communicate.

Cisco has started serving Enterprise and Service Provider solutions and with large experience to addressing customer needs in many other segments including Small, Consumer and Commercial. The network has truly become the platform for providing one seamless, transparent customer experience. As a result, Cisco and Cisco technology is changing the way we work, live, play and learn. We strive to be "Best in the World" and "Best for the World" - offering solutions that meet customer needs, exceed their expectations and contribute to the world in a positive way. Connecting and collaborating with others is a key element of Cisco's culture. Making the world a smaller place through technology and using it to enhance life experiences. That's the "Human Network" - a place where everyone is connected.

Benifites of Unified Communication

  • Collaboration. Unified communications (UC) features a venue where coworkers, business partners, and clients can come together and collaborate using advanced data sharing and communications devices. You can exchange ideas, share data and documents instantly, edit a document “live,” and more. Examples of virtual collaboration tools include online white boards and a shared document repository. UC is often referred to as unified communications and collaboration, which indicates its role in facilitating virtual teamwork.
  • Communication. UC enhances business communications by bringing all available devices and modalities under one roof. The implications go beyond access--with UC, you can seamlessly transition among all available communications modalities “live.” With a click of a mouse you can escalate an instant message (IM) exchange into a phone call or even a conference call, bringing others on board. The graphic user interface facilitates the transition.
  • Access. Because UC operates across all communications devices, users enjoy unprecedented remote access to the system. Connect to your company’s internal network via wireless using your PDA, laptop, netbook, or home computer. Unified messaging ensures that all your messages--voice, email, and others--reach you in your chosen format.
  • Business process integration. UC expands the integration between data and communications applications, promoting continuity across all business processes. Via the UC interface you can access all available business process applications--enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and other data management and reporting utilities.
  • Presence. A unique innovation of UC technology is the real-time presence interface, which allows you to view the availability of all other users and their communication preferences. This cuts wasted time tracking down available users and leaving messages. For example, a customer support specialist can use the presence application to identify an available expert qualified to answer a particular customer question.

Who we are?

alfanar IT is a Saudi leader in systems integration consulting resulting from decades of experience helping some of the leading Saudi organizations, our skilled people, a profound understanding of technology and our industrialized approach. alfanar IT (Systems Integration Consulting) helps clients solve business challenges, accelerate business innovation and create opportunities to drive high performance.

We work with our clients to understand their goals and we have a clear vision of how to seamlessly integrate an accelerated solution to help meet those goals. Whether using emerging technologies, our custom development capability or established packaged software from market leaders such as IBM, Cisco and ULTIMUS, we solve industry-specific or shared enterprise problems. We help organizations cross into the realm of high performance at an accelerated pace.

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